CO

Shape what's next, together. in collaboration with the Crooswijk municipality.





Brief: How do we bring movement to the Crooswijk housing market when we can't build as quickly as we want to?

Timeline: 12 weeks

Tools: Figma, photoshop, fusion 360, keyshot

Brief: How do we bring movement to the Crooswijk housing market when we can't build as quickly as we want to?

Timeline: 12 weeks

Tools: Figma, photoshop, fusion 360, keyshot

My Role: Research, 3D modelling, graphic designer and UX/UI designer

The Team: Claire Walsh, Sofie Akrum, Emma Rodríguez, Coco van Aart, Aroa Huegun Herce

My Role: Research, 3D modelling, graphic designer and UX/UI designer

The Team: Claire Walsh, Sofie Akrum, Emma Rodríguez, Coco van Aart, Aroa Huegun Herce

Overview

Overview

Objective

Objective

Research, design and implement a intervention to stimulate movement in the Crooswijk housing market.

Research, design and implement a intervention to stimulate movement in the Crooswijk housing market.

The Creators

The Creators

Background

Background

Research Insights

Research Insights

Communication

Communication

Lack of communication between municipality and residents. Residents felt unheard, leading to low participation and even lower trust.

Lack of communication between municipality and residents. Residents felt unheard, leading to low participation and even lower trust.

Values

Values

Existing housing doesn’t reflect what people actually value. It lacks the sense of safety and connection that people were looking for.

Existing housing doesn’t reflect what people actually value. It lacks the sense of safety and connection that people were looking for.

Tensions

Tensions

Whilst locals wanted to preserve Crooswijk’, newcomers brought different cultures, perspectives, and housing expectations.

Whilst locals wanted to preserve Crooswijk’, newcomers brought different cultures, perspectives, and housing expectations.

Design Statement

Design Statement

In order to provide homes and neighborhoods that meet individual and collective needs, city planners should involve diverse community voices throughout the design process by empowering residents to voice their opinions.

In order to provide homes and neighborhoods that meet individual and collective needs, city planners should involve diverse community voices throughout the design process by empowering residents to voice their opinions.

Introducing the CO System

Introducing the CO System

Overivew

Overivew

Co provides interactive spaces that facilitate a collaborative process between residents and their municipality. Through hands on, creative, and practical methods, residents are empowered to communicate their ideas. This ensures that future housing developments respond to the community’s unmet and often invisible needs.

Co provides interactive spaces that facilitate a collaborative process between residents and their municipality. Through hands on, creative, and practical methods, residents are empowered to communicate their ideas. This ensures that future housing developments respond to the community’s unmet and often invisible needs.

Goals

Goals

Empowering

Empowering

Giving residents real voice and influence over the future of their neighborhood.

Giving residents real voice and influence over the future of their neighborhood.

Collaborative

Collaborative

Helping to bridge the divide in neighborhood and ensure visions are mutually beneficial.

Helping to bridge the divide in neighborhood and ensure visions are mutually beneficial.

Accessible

Accessible

Open to all regardless of background ensures housing is representative of the values of the community.

Open to all regardless of background ensures housing is representative of the values of the community.

Phases

Phases

01 Mobile Co-Creation Spaces

01 Mobile Co-Creation Spaces

Goal

Goal

Improve the current one-way planning approach by making housing plans accessible for residents to share feedback. Incorperate hands-on, interactive activities.

Improve the current one-way planning approach by making housing plans accessible for residents to share feedback. Incorperate hands-on, interactive activities.

02 CO Digital Platform

02 CO Digital Platform

Goal

Goal

Informs residents of co-creation locations and displays real-time statistics highlighting community involvement. Helps to build transparency between residents and the municipality.

Informs residents of co-creation locations and displays real-time statistics highlighting community involvement. Helps to build transparency between residents and the municipality.

Testing the Prototype

Testing the Prototype

Focus

Focus

We made the decision to zoom into one of the co-creation spaces, specifically ‘plans in progress’. This concept provides residents with ongoing plans and engages them in activities to gain feedback, such as mapping spaces they would feel unsafe in or providing written prompts.

We made the decision to zoom into one of the co-creation spaces, specifically ‘plans in progress’. This concept provides residents with ongoing plans and engages them in activities to gain feedback, such as mapping spaces they would feel unsafe in or providing written prompts.

Research Question

Research Question

Under what conditions do residents feel empowered to share profound, honest, and meaningful opinions on going plans related to their living situations?

Under what conditions do residents feel empowered to share profound, honest, and meaningful opinions on going plans related to their living situations?

Prototype Design

Prototype Design

Would you feel encourage to engage in this housing collaboration process?


“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.

Would you feel encourage to engage in this housing collaboration process?


“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.

Would you feel encourage to engage in this housing collaboration process?


“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.”

Presenting to the Stakeholders

Presenting to the Stakeholders

Response

Response

Overall, we received positive feedback regarding our concept. Municipality representatives commented that it creates accessible opportunities to gain feedback from residents while improving trust.

Overall, we received positive feedback regarding our concept. Municipality representatives commented that it creates accessible opportunities to gain feedback from residents while improving trust.

Future Improvements

Future Improvements

Expanding the digital platform to allow residents to provide feedback, making interactions more accessible. Testing a full scale prototype in Crooswijk to capture additional user experience insights.

Expanding the digital platform to allow residents to provide feedback, making interactions more accessible. Testing a full scale prototype in Crooswijk to capture additional user experience insights.

Own the change.

With care,
CO

Own the change.

With care,
CO

Own the change.

With care,
CO

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