Co - collaborative spaces for residents and housing developers.
Co - collaborative spaces for residents and housing developers.
My Role
Graphic and visual designer, research, 3D modelling, design strategy.
Tools
Figma, adobe creative suite, fusion 360.
Timeline
12 weeks
Background
The Problem
In the early 2000s, a housing master plan proposed demolishing 80% of Crooswijk’s housing. Public protests forced the municipality to cancel parts of the proposal.
What happened during this planning process, and why residents' voices were only heard once the plans were already finalized?
In the early 2000s, a housing master plan proposed demolishing 80% of Crooswijk’s housing. Public protests forced the municipality to cancel parts of the proposal.
What happened during this planning process, and why residents' voices were only heard once the plans were already finalized?
Outcome
Provided a structured feedback system.
Designed spaces that facilitate a collaborative housing development process between the municipality and residents.
Designed spaces that facilitate a collaborative housing development process between the municipality and residents.
Received stakeholder support of initiative.
Representatives highlighted its strong potential to strengthen resident relationships and ensure issues of transparency were repeated.
Representatives highlighted its strong potential to strengthen resident relationships and ensure issues of transparency were repeated.
Empowered resident participation.
Received overwhelming support, with residents excited by the possibility to shape plans that were in early development.
Received overwhelming support, with residents excited by the possibility to shape plans that were in early development.
The Team
Research
10 weeks
40+ interviews
4 focus groups
3 Identified Barriers:
Transparency: Residents felt left in the dark about future housing plans.
Accessibility: Residents need to be met in the spaces they already frequent.
Trust: Ananswered attempts to voice concerns left residents feeling unheard.
10 weeks
40+ interviews
4 focus groups
3 Identified Barriers:
Transparency: Residents felt left in the dark about future housing plans.
Accessibility: Residents need to be met in the spaces they already frequent.
Trust: Ananswered attempts to voice concerns left residents feeling unheard.
10 weeks
40+ interviews
4 focus groups
3 Identified Barriers:
Transparency: Residents felt left in the dark about future housing plans.
Accessibility: Residents need to be met in the spaces they already frequent.
Trust: Ananswered attempts to voice concerns left residents feeling unheard.
A photo I took inside the municipality where plans were displayed on poster boards, discarded to the side. They are one-way, leaving no space for resident feedback.
A photo I took inside the municipality where plans were displayed on poster boards, discarded to the side. They are one-way, leaving no space for resident feedback.
A photo I took inside the municipality where plans were displayed on poster boards, discarded to the side. They are one-way, leaving no space for resident feedback.
Introducing the CO System
Collaborative physical & digital spaces between residents and their municipality to build future housing plans together.
Collaborative physical & digital spaces between residents and their municipality to build future housing plans together.
Empowering
Gives residents real voice and influence over housing plans.
Gives residents real voice and influence over housing plans.
Collaborative
Fosters community relations with the municipality.
Fosters community relations with the municipality.
Accessible
Ensures housing is representative of the community.
Ensures housing is representative of the community.
01 Mobile Co-Creation Spaces
02 Co Digital Platform
Goal: Inform residents of co-creation locations and displays real-time statistics highlighting community involvement.
Goal: Inform residents of co-creation locations and displays real-time statistics highlighting community involvement.
Testing the Prototype
Research Question
Under what conditions do residents feel empowered to share profound, honest, and meaningful opinions on going plans related to their living situations?
Under what conditions do residents feel empowered to share profound, honest, and meaningful opinions on going plans related to their living situations?
Our Findings
Residents were excited by the possibility to shape plans that were in early development. They responded better to open ended prompts and reported that the presence of a municipal representative during the process helped encouraged their participation.
Residents were excited by the possibility to shape plans that were in early development. They responded better to open ended prompts and reported that the presence of a municipal representative during the process helped encouraged their participation.
Prototype Design
“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.”
“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.”
“Yes definitely, I think that I would like to participate considering the government will take that opinion into consideration.”
Presenting to the Stakeholders
"The concept creates accessible opportunities to gain feedback from residents while improving trust."
"The concept creates accessible opportunities to gain feedback from residents while improving trust."
